What happens when someone is suspected of having the virus?

After a suspect case is identified, they are transferred via ambulances to hospitals, where they are isolated. This reduces their exposure to others.

In responding to cases where patients have fever or respiratory symptoms (e.g. cough, wheezing or shortness of breath), and have travelled to China in the past 14 days, ambulance medical crews will don personal protective equipment (masks, gloves, gowns, caps and goggles).

When you see medical crews wearing such protective equipment, it is not a confirmation of a case of the virus, as these are precautionary measures.

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Should I avoid places where suspected cases have been?

There is no need to avoid places where suspected and confirmed cases have been.

NEA officers liaise closely with residents and owners of premises, to ensure that cleaning and disinfection of areas are done in accordance with NEA’s guidelines.

NEA also supervises cleaning and disinfection works for places exposed to confirmed cases.

Should I be worried if I went close to a suspected case?

The risk of infection from temporary contact with a person with the virus, such as on public transport or in public places is low.

MOH conducts contact tracing to identify close contacts – people who are within 2m and spend a prolonged period of time, about 30 minutes or more, with the individual. Close contacts will be advised by MOH officials on the measures they should take.