As a balance between protecting vulnerable individuals in hospitals and residential care homes and their well-being, in-person visits will resume with enhanced Vaccination-Differentiated Safe Management Measures (VDS).

From 22 November 2021, such in-person visits will be allowed only when the hospital patient/home resident and their visitors are fully vaccinated. This will help minimise the risk of outbreaks.

Medically ineligible patients/residents and visitors are also allowed to visit. 

If any of the parties are not fully vaccinated, in-person visits will only be allowed under exceptional circumstances on a case-by-case basis, as advised by the hospitals and homes.

More details for visits to hospitals and homes can be found below.

Pre-visit testing requirements

  • Visitors who are allowed into hospital wards and homes will be required to show a valid negative ART result obtained within the last 24 hours of each visit. All tests are to be self-funded by the visitor.

  • Fully vaccinated or medically ineligible visitors can opt for an ART administered or supervised by MOH-approved COVID-19 test providers (including tests performed at Quick Test Centres), or perform an unsupervised self-administered ART for the purpose of fulfilling the pre-visit testing requirement. Fully vaccinated or medically ineligible visitors who opt to undergo unsupervised self-administered ART will be required to show evidence of a valid ART result, e.g. present a time-stamped photo of the dated ART result and photo ID for verification prior to entry into the hospital ward or Home.

  • Under exceptional circumstances when non-fully vaccinated visitors are allowed, hospitals and homes will only accept ARTs administered or supervised by MOH-approved COVID-19 test providers (including tests performed at Quick Test Centres). Results from unsupervised self-administered ART will not be accepted for this group of visitors.

In-person visits at hospitals

  • Each patient will be allowed to register up to two visitors for each admission with only one visitor allowed at the bedside at any one time.Patients who are critically ill will be allowed five registered visitors for each admission, with two visitors allowed at the bedside each time. Each patient can receive up to two visits per day, with each visit lasting 30 minutes.

Visitors allowed based on vaccination status

 

Patient is:

  • Fully Vaccinated
  • Medically ineligible

Patient is:

  • Unvaccinated
  • Partially vaccinated

Visitor is:

  • Fully Vaccinated
  • Medically ineligible

 

Visit allowed, subjected to restrictions on visitor numbers and visit duration. Visit duration may be extended under exceptional conditions*

No visit, unless under exceptional conditions*

Visitor is:

  • Unvaccinated
  • Partially vaccinated

No visit, unless under exceptional conditions* (and if no alternative fully vaccinated caregiver for conditions ii-iv).

*Exceptional conditions:

    1. Patients who are in critical condition;
    2. Paediatric patients;
    3. Birthing/post-partum mothers; and
    4. Patients requiring additional care support from caregivers. Examples include assistance of inpatients who have mental incapacities or family members who are undergoing caregiver training to better care for their loved ones after hospital discharge.

All visitors approved to enter hospital wards must don face masks with good filtration capability at all times. These include surgical masks and reusable masks that are made of two layers of fabric. Visitors are reminded not to eat or drink in the hospital wards or use the patients’ toilets in the wards. They should also avoid sitting on patients’ beds.

In-person visits at residential care homes

  • Each fully vaccinated or medically ineligible resident will be allowed up to four designated fully vaccinated or medically ineligible visitors, with one designated visitor allowed per visit, and each visit capped at 30 minutes. Visitors should strictly adhere to prevailing safe management measures within the homes.

  • Visits will be suspended if a home is managing an active COVID-19 cluster. We also seek the patience and understanding of visitors that some homes may require more time to put in place the necessary processes to facilitate visits and may start off with a smaller number of visitors to allow them to stabilise their operational processes before accommodating a larger number of visits. Visitors should continue to schedule visits with the home ahead of time. For visits to homes, next-of-kin of residents may approach the home for further details.

  • The hospitals and homes will continue to support alternative methods of communication such as through telephone or video calls for all patients/residents. MOH will also review these measures regularly in line with the evolving COVID-19 situation, so as to reduce the risk of COVID-19 importation and transmission in our healthcare institutions and residential care facilities.

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COVID-19